RETURNS & EXCHANGES

We hope you love your Fresh Love order. If something isn’t quite right, eligible items may be returned or exchanged within 14 days of delivery.

RETURN ELIGIBILITY

To be eligible for a return or exchange, items must be:

• Unworn and unwashed
• In their original condition
• Returned with all original tags attached
• Returned in the original packaging

Returns that do not meet these requirements may not be accepted.

FINAL SALE ITEMS

Sale items, personalized items, and gift cards are final sale and cannot be returned or exchanged.

HOW TO START A RETURN OR EXCHANGE

To start a return or exchange, email orders@freshloveclothing.com within 14 days of delivery and include your order number.

Once your return is approved, we will provide you with return instructions and a shipping label.

Returns must be sent using the return instructions provided by our Customer Support Team. Packages sent to another address may not be able to be processed.

RETURN SHIPPING

The cost of return shipping will be deducted from your refund and is calculated based on the applicable shipping rate.

Original shipping charges are non-refundable.

There is no restocking fee.

REFUNDS

Once your return is received, it will be inspected to confirm that it meets our return requirements.

Eligible returns may be refunded to your original payment method or issued as store credit, based on your preference.

Please allow up to 10 business days after we receive and inspect your return for your refund to be processed. Depending on your bank or payment provider, additional time may be required for the refund to appear in your account.

EXCHANGES

Eligible items may be exchanged within 14 days of delivery.

Return shipping for exchanges is handled the same way as a standard return. Your replacement item will be shipped once your original item has been received.

Exchange availability is subject to inventory at the time your return is processed.

INTERNATIONAL RETURNS

At this time, international returns and exchanges are not accepted.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please email orders@freshloveclothing.com within 7 days of delivery with your order number and photos of the item, outer packaging, and shipping label.

Once reviewed, we will work with you to provide a replacement, refund, or other appropriate resolution at no cost to you.